Privacy Policy

Lodissey Genève respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and store your information when you use our website lodissey.lt.

1. Information We Collect

When you place an order or contact us, we may collect:
• Your name and surname
• Email address
• Phone number
• Delivery address
• Payment information (processed securely by Stripe or other payment providers) • Any additional information you provide (such as greeting card text or delivery notes)

2. How We Use Your Information

We use your personal data only for:
• Processing and completing your orders
• Delivering products to the specified address
• Contacting you regarding your order or delivery
• Providing customer support
• Sending order-related notifications

We do not sell, rent, or share your personal data with third parties, except for trusted partners (delivery and payment providers) who help us fulfill your order.

3. Payment Security

All payments are processed through secure third-party providers (Stripe, banks, or other payment services). We do not store or have access to your full credit card details.

4. Data Storage

We store your personal data only as long as it is necessary to fulfill the purposes described above or as required by Lithuanian and EU laws (including GDPR).

5. Your Rights

According to GDPR, you have the right to:
• Access your personal data
• Request corrections
• Request deletion (“right to be forgotten”)
• Object to certain processing activities To exercise your rights, please contact us by email: info@lodissey.lt.

6. Cookies

Our website may use cookies to improve your browsing experience. Cookies help us analyze website traffic and remember your preferences. You can disable cookies in your browser settings.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:
Lodissey Genève
Email: info@lodissey.lt
Phone: +37069441529
Vilnius, Lithuania